🌸 Frequently Asked Questions
General
What is Beoka and why should I choose it over other brands?
Beoka is the world’s first patented adjustable amplitude massage gun, trusted by athletes and healthcare professionals globally. Unlike ordinary massage guns, Beoka adapts to your body’s needs—whether you want gentle relaxation after a long day at work or deep recovery after exercise.
Is Beoka a trusted international brand?
Yes. Beoka is an award-winning brand with over 500 patents and worldwide recognition. You can feel confident knowing you’re investing in a product backed by science and trusted by experts.
Where can I buy Beoka in Malaysia?
Beoka products are available online and exclusively distributed by DGE Group Sdn Bhd, ensuring authenticity and reliable support.
Who are Beoka massage guns designed for?
From athletes and fitness enthusiasts to office professionals and busy moms, Beoka is perfect for anyone seeking effective recovery, stress relief, and improved wellness at home or on the go.
Product Features
What are the benefits of using a massage gun?
Beoka massage guns help relieve muscle soreness, improve circulation, reduce stress, and support faster recovery—making them an essential tool for women balancing work, fitness, and family life.
What is adjustable amplitude and why does it matter?
Beoka’s adjustable amplitude lets you switch between shallow (8mm) and deep (12mm) massage depths. This means you can enjoy a soothing massage after a long day or target stubborn tension after workouts.
What’s the stall force in Beoka massage guns?
With stall force ranging from 13kg to 25kg depending on the model, Beoka is powerful enough for all fitness levels yet gentle enough for everyday use.
How quiet is a Beoka massage gun?
Our devices operate at just 45db—quieter than a normal conversation. You can relax without disturbing your household or colleagues.
How long does the battery last?
Enjoy 3–5 hours of use per charge, with a battery lifespan of up to 8 years. Perfect for busy women who value reliability.
Are Beoka massage guns lightweight?
Yes. Some models weigh as little as 0.23kg, making them easy to carry in your handbag or gym bag.
Can I use massage oils or lotions with Beoka?
We recommend avoiding oils to protect the motor and attachments, ensuring long-lasting performance.
How do I clean and maintain my massage gun?
Simply wipe with a dry cloth and keep away from moisture. Maintenance is quick and effortless.
Warranty & Returns
What does the Beoka warranty cover?
Your purchase is protected against manufacturing defects under normal use for a fixed period.
How do I request warranty service?
Just email cs@beoka.com.my or WhatsApp us with your order details. We’ll handle the rest.
Can I return a product if I’m not satisfied?
Yes. We offer a 30-day return policy for unused items in their original packaging—because your satisfaction matters.
What if my product arrives damaged or incorrect?
Contact us immediately and we’ll send a replacement at no extra cost.
Order & Shipping
How can I place an order?
Visit our Shop page, add your preferred model to cart, and checkout in minutes.
Is shipping free?
Yes, we provide free shipping across Malaysia.
How long does delivery take?
- West Malaysia: 3–5 working days
- East Malaysia: 5–7 working days
Can I track my order?
Yes. You’ll receive a tracking link via email or WhatsApp once your order is dispatched.
Can I cancel or change my order?
Yes, simply contact us within 12 hours of purchase.
Athletes & Medical
Which athletes in Malaysia use Beoka?
Local athletes such as Irfan Shamsudin and Chelsea Ning Lee rely on Beoka for recovery and performance.
Do healthcare professionals recommend Beoka?
Yes. Physiotherapists, chiropractors, and medical clinics across Malaysia trust Beoka for safe and effective treatment.
Contact & Support
How do I reach Beoka Malaysia?
- 📞 Phone: +603 3051 0885
- 💬 WhatsApp: +6011 6336 0855
- 📧 Email: cs@beoka.com.my
What are your customer service hours?
Monday to Friday, 9AM–8PM.
Where is Beoka Malaysia located?
Unit D-21-06, Sunway Nexis
Soho Office No. 1, Jalan PJU 5/1
Kota Damansara 47810, Petaling Jaya,
Selangor, Malaysia