Coverage
Every Beoka product is backed by a one-year warranty from the date of purchase, including a 1-to-1 exchange within the first 3 months. Please ensure you have proof of purchase to validate your warranty claim.
Exclusions
The warranty does not cover damage or faults resulting from the following user actions:
- Unauthorized disassembly or modification of the product.
- Damage caused by accidental drops or mishandling.
- Issues arising from improper maintenance.
- Failure to follow the instructions provided in the user manual.
- Repairs conducted by an unauthorized service centre not recognized.
Out-of-Warranty Services
For repairs that fall outside the warranty terms, or beyond the warranty period, services will be provided at a cost. A detailed quotation will be given for your approval before any repair work begins.
Extended Support
After-sales support for up to 5 years from the date of purchase.
For authorized service, please contact:
Official Service Center
32, Jalan 2/109e, Desa Business Park, 58100 Kuala Lumpur, Malaysia
Phone: +603 7980 8266
Business Hours: Mon-Fri (8:30AM ~ 6:00PM)
